As we are committed to delivering high-quality products that meet your expectations, we provide a comprehensive 1-year limited warranty for all our products, starting from the date of purchase. Please review the warranty terms and conditions outlined below:

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1. Coverage:
   - Our limited warranty covers defects arising from manufacturing and assembly.
   - In the event of a covered defect, we will replace the defective item free of charge.

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2. Exclusions:
   - The limited warranty does not cover any accidental damage to the item or damage resulting from improper use, mishandling, neglect, unauthorized repairs, or modifications.
   - The warranty does not extend to any consumable parts or accessories associated with the product.

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3. Warranty Process:
   - To initiate a warranty claim, please contact our customer service team at support@phormatec.com. They will guide you through the process and provide further instructions.
   - You may be required to provide proof of purchase, such as an order confirmation, when submitting a warranty claim.
   - Our team will evaluate the claim and determine if the issue is covered under the limited warranty.
   - If the claim is approved, we will arrange for the replacement of the defective item immediately.

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4. Shipping Charges:
   - In the case of a covered defect under the limited warranty, we will cover the shipping charges associated with returning the defective item to us and shipping the replacement item back to you.

   - However, if the warranty claim is found to be invalid or not covered by the warranty terms, the customer will be responsible for all shipping charges, including the initial delivery and return shipping fees.

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5. Duration:
   - The limited warranty is valid for a period of 1 year from the date of purchase.
   - Any warranty claims made after the expiration of the warranty period will not be accepted.

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6. Limitations:
   - Our liability under this limited warranty is restricted to the replacement of the defective item.
   - We are not liable for any indirect, incidental, or consequential damages arising from the use of our products.

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Please note that the warranty terms provided here are subject to any additional rights granted by applicable consumer protection laws.

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We appreciate your understanding and compliance with our warranty policy. If you have any questions, concerns, or need further assistance, please do not hesitate to contact our dedicated customer service team.

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Sincerely,
Phormatec LLC